Resolved -
This incident has been resolved.
Oct 20, 19:24 EDT
Monitoring -
It appears our service provider is beginning to recover & allow our systems to scale up once again. We are seeing scanning capacity begin to recover, with lower latency as a result.
Oct 20, 15:16 EDT
Update -
We are seeing partial recovery of our scanning system, though we expect very high latency until the issue is fully cleared and our system is able to properly scale in response to increased backlog of work.
Oct 20, 08:59 EDT
Identified -
We are awaiting upstream service resolution.
Oct 20, 08:33 EDT
Update -
We are dealing with upstream service provider outages. This means the system responsible for scheduling accessibility scans is currently down, and unable to be redeployed due to provisioning issues with our service provider.
Oct 20, 08:30 EDT
Investigating -
We are experiencing a scanning system outage.
Oct 20, 02:48 EDT