It appears our service provider is beginning to recover & allow our systems to scale up once again. We are seeing scanning capacity begin to recover, with lower latency as a result.
Posted Oct 20, 2025 - 15:16 EDT
Update
We are seeing partial recovery of our scanning system, though we expect very high latency until the issue is fully cleared and our system is able to properly scale in response to increased backlog of work.
Posted Oct 20, 2025 - 08:59 EDT
Identified
We are awaiting upstream service resolution.
Posted Oct 20, 2025 - 08:33 EDT
Update
We are dealing with upstream service provider outages. This means the system responsible for scheduling accessibility scans is currently down, and unable to be redeployed due to provisioning issues with our service provider.